Legal
Last updated: 29 April 2026
Welcome to Turquaz. These terms apply when you visit this website, contact us through it, or use any of the features provided here. Please read them carefully — by using the site you agree to be bound by them.
This website is operated by Turquaz Restaurants Ltd, a company registered in England and Wales (Company No. [Company Number TBC]). Our registered office is 10 Westgate, Aldershot, Hampshire GU11 1WG, United Kingdom. Where these terms refer to “we”, “us”, or “our”, they mean Turquaz Restaurants Ltd.
You may use this website for personal, non-commercial purposes such as viewing our menu, finding our restaurants and submitting a reservation enquiry. You agree not to:
We may suspend or restrict access to the site at any time without notice.
A reservation request submitted through our website is an enquiry, not a confirmed booking. Your reservation is only confirmed when we acknowledge it by email or phone. We may decline a request, ask to relocate it, or contact you to adjust the time or party size depending on availability.
Where you choose to reserve through a third-party partner such as The Fork or Dojo, that booking is governed by the partner’s own terms in addition to these.
We do not currently take orders or payments directly through this website. Online food orders for delivery or collection are placed through third-party platforms such as Deliveroo and Just Eat. Those platforms are responsible for processing your order, payment, delivery and any refund or cancellation. Please review the relevant platform’s terms and refund policy when you place an order with them.
We update our menu and prices from time to time. While we make every effort to keep the information shown on this site accurate, the menus served in our restaurants and on third-party ordering platforms are the authoritative source for current dishes, prices and availability. Specials and seasonal items may vary by location.
Our dishes are prepared in kitchens that handle a wide range of ingredients including nuts, gluten, dairy, eggs, fish, crustaceans and molluscs. We cannot guarantee that any dish is free from a specific allergen due to the risk of cross-contamination. If you have an allergy, intolerance or special dietary requirement, please tell our team before you order. See our Allergen Information page for more detail.
All content on this website, including text, photos, logos, the “Turquaz” name and the design of the site, is owned by us or our licensors and is protected by copyright and trade-mark law. You may view and print pages for your own personal use, but you may not otherwise copy, reproduce or distribute any content without our prior written permission.
The website contains links to third-party services such as Deliveroo, Just Eat, The Fork, Dojo and social media platforms. We are not responsible for the content, security or privacy practices of those external sites.
We provide the website on an “as is” basis and do not guarantee that it will always be available or error-free. To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of the site, except for liability that cannot be excluded under English law (such as for death or personal injury caused by our negligence, or for fraud).
We may update these terms from time to time to reflect changes to the site, our services or applicable law. The “last updated” date at the top of the page shows when the terms were last revised. Continued use of the site after a change means you accept the updated terms.
These terms are governed by the laws of England and Wales. Any dispute relating to the website or these terms will be dealt with by the courts of England and Wales.
If you have any questions about these terms, please contact us at info@turquaz.co.uk or call 01252 364141.